Privacy Policy

The water leak detection service provides water leak detection and repair across the United Arab Emirates. This policy applies when you use the website or contact us by phone, WhatsApp, or the request form.

We may receive your name, mobile number, emirate, requested service, a short description of the issue, and any details you voluntarily send by WhatsApp, phone, or the form.

The website may also collect limited technical data such as browser type, device type, and IP address for security, operations, and performance.

We use contact details to reply to your request, schedule a visit, share detection or repair details, and improve service quality.

We do not sell your personal data. We may share the minimum necessary information with operational providers such as hosting or messaging platforms solely to fulfil the request.

We keep data only as long as needed to complete the service and meet legal or accounting needs, then delete it or de-identify it when it is no longer required.

We apply reasonable technical and organisational measures to protect data against unauthorised access, loss, or misuse.

You may ask to access, correct, or delete your data within reasonable and lawful limits by contacting us on WhatsApp or by phone.

If you contact us through WhatsApp or a phone carrier, their own policies also apply to that channel.

For privacy questions, use the WhatsApp and phone numbers shown on the website.